The REDDOXX Cloud always displays all E-Mails in the archive for the logged-in user and all of their deputies/shared mailboxes to which the logged-in user has access.
If you have many deputies/group authorisations or shared mailbox accesses, you can adjust this in the deputy selection.
Technically, it is possible that you will see E-Mails that were written before you joined the company, for example, if you have access to a mailbox that contains these older emails.
Here you can select the E-Mail-Addresses assigned to your user for which a search is to be performed in the archive.
This can be compared to a pre-filter, as you will only find E-Mails in the archive where the selected E-Mail-Addresses (Deputies) were either the sender or recipient of an archived E-Mail
Below the symbol, you can see how many deputy addresses are currently selected.
When you click on the icon, you will first see the active addresses and can select or deselect addresses via ‘Add’.
A quick search can be performed directly in the search field, where words separated by spaces are linked with a logical AND (thus only results that contain both terms are returned).
In the advanced search, you can filter certain terms depending on the search area (points 5, 6, 7), whereby the corresponding search strings are generated in the simple search mask (e.g. if you search for "from", "from:" is displayed in the search field).
Here you can adjust the sorting (also depending on the search area) (e.g. by relevance or date); the arrow indicates ascending or descending sorting (if you for example click on the date several times, the sorting will change accordingly).